Subject: Available Inventory
Tuesday, September 19, 9:00AM
We will be updating the website inventory this afternoon at 4:00pm EST. Mice availability is extremely limited and will go quick. The demand for feeders is always very high for us this time of year, but currently it is even greater because of the hurricanes. Another unfortunate fact is that rodent production is always lower at the end of the summers. Please know we are doing the best we can.
We apologize we are unable to take phone orders at this time, all orders need to be processed through the website. Email is the best way to contact us with questions, we currently do not have someone in the office full-time. After today we should be caught up with all current orders. Thank you again for your patience and understanding.
Subject: We have electricity!
September 18th, 7:00AM
Our power was restored last night and we are shipping orders today.
All orders placed before Monday, Sept 11 will ship today.
All orders placed before today, Sept 18 that have express or 3 day ground shipping will ship today.
Orders placed between Sept 11 and today with 1 or 2 day ground shipping will be shipped today and tomorrow. We will ship as many as time allows today in the order they were received.
Please check your email for order updates later today. If you haven’t received an email about your order, please check your spam folder.
If you have sent us an email or left a voicemail with specific questions or to place an order and haven’t received a response, please reach out again in a couple days. We are unable to get back to everybody at this time.
Inventory on the website will be updated Tuesday, Sept 19 around 3:00pm EST.
We would like to thank everyone for their patience as we get back into normal business operations. This past week as been tough!
Subject: Order Status and Storm Recovery Update
September 15th, 4:00PM
Dear Friends and Valued Customers,
Thank you for your patience as we deal with the aftermath of Hurricane Irma. Unfortunately, at this time, we are still without electricity, internet and phone at our farm, but our power company has informed us that we should have power restored by 11:45pm on Sunday night. We are hopeful that we will be back to normal communication and shipping operations this Monday, 9/18. We are planning to ship all orders this Monday, fingers crossed. We will post all updates on our website and Facebook page.
Our staff has done an excellent job ensuring our animals are well and properly cared for. We have an emergency backup system for both our walk-in freezer and the water and ventilation in our rodent buildings. However, we have no power to our main warehouse or office, leaving our normal business operations at a standstill.
We appreciate everyone that has reached out to offer us well-wishes and support, and are looking forward to returning to our routine operations very soon.
If you need to cancel or change a current order, please email us at firstname.lastname@example.org , we will address your inquiries as soon as possible.
Your team at PerfectPrey.com
Welcome to the new website of PerfectPrey.com, LLC; formerly known as Loxahatchee Rodents. We have been in the feeder business since 2001, specializing in the production of live and frozen rodents for reptile keepers and breeders, zoos, nature centers, falconers, bird of prey rehabbers and wildlife rehabilitation centers. We are dedicated to providing our customers with feeder rodents of the highest possible quality at affordable prices, in other words…
Every animal we sell is born and raised at our facility. We guarantee that they were raised in a healthy environment, were fed a proper diet and were humanely euthanized. Our animals are housed on shredded aspen bedding and cleaned weekly. They have access to purified drinking water and fresh air at all times. We have animal care staff present 7 days a week/365 days a year. Read more about our philosophy.
We ensure all frozen feeder rodents are properly sized and packaged in the very best way possible. Our feeder rodents come vacuum packed to ensure freshness, eliminating freezer burn and extending freezer life.
What makes us different?
- We offer an affordable product of exceptional quality. We do not cut corners with food or nutrition, and we DO pay attention to details!
- We offer the cheapest shipping rates possible. What we pay, you pay. We make our profit with the rodents, not by padding shipping costs.
- We use our rodents to feed our own reptile collection. We started in this business because
we were looking for high quality feeder rodents.
- We are experts in our field. We can be contacted for consultation on feeder purchasing
and feeding techniques.
- We are a family-owned business. We do our best to ensure all our customers are happy
with our services, frozen rats, frozen rats and feeder insects. We treat customers the same as we would want to be treated.
- Our rodents are vacuum packed for maximum freshness and space efficient freezer storage.
We 100% guarantee frozen delivery. If there are any issues with your order, please contact us within 24 hours of delivery and we will do everything in our power to fix it. We ask that you please send us pictures so that we may gather as much information as possible.
Quality Frozen Feeder Rodents. Frozen Reptile Food. Snake Food. Raptor Food. Frozen Arrival and your complete satisfaction is guaranteed!
Orders must be received by 10Am EST to ship the same day.
We ONLY ship orders with a 3-day transit time on MONDAYS
We ONLY ship orders with a 2-day transit time on MONDAYS AND TUESDAYS
We ship orders with a 1-day transit time on MONDAYS, TUESDAYS AND WEDNESDAYS
We ARE able to ship PRIORITY and STANDARD OVERNIGHT on THURSDAYS
We do NOT ship on FRIDAYS or the weekend.
PLEASE NOTE: We do not guarantee transit times, but we guarantee your order will arrive frozen even if there is a delay.